Shipping policy
Free U.S. Shipping
We offer free shipping within the United States on all FINN USA orders.
Expedited shipping options may be available at checkout for an additional charge.
Shipping Policy
At FINN USA, every item is handcrafted to order using premium materials and traditional craftsmanship techniques. Because of this, processing times may vary depending on product type, customization, and current order volume.
Processing Times
Most orders are handcrafted and shipped within:
- 1 week for leather goods
- 1-3 business days for in-stock EDC items
Custom, personalized, or highly detailed orders may require additional time.
Estimated processing times are approximate and not guaranteed.
Shipping Methods
Orders are shipped using trusted carriers such as:
- USPS
- UPS
- FedEx
Shipping options and estimated delivery times are shown at checkout.
Domestic Shipping
We currently ship throughout the United States.
Once your order ships, you will receive tracking information by email.
Please note that delivery delays caused by the carrier, weather, holidays, or other circumstances outside our control are not the responsibility of FINN USA.
International Shipping
International shipping availability may vary depending on destination and product type.
Customers are responsible for:
- Import duties
- Customs fees
- VAT or local taxes
- Any country-specific import restrictions
FINN USA is not responsible for delays caused by customs processing.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Orders returned due to incorrect addresses may require additional shipping charges for reshipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible.
We will assist in filing carrier claims when appropriate and work toward a reasonable resolution.
Handmade Nature of Our Products
Because our products are handcrafted and made to order, slight variations in appearance, texture, and finish are normal and part of the character of handmade goods.
Contact
For shipping questions, please contact: